jhhservice@jianghehai.cn              + 8618913293268             508,foreign trade building,No. 1862 Gaokexi Road,Pudong New District,Shanghai,China
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ANSWERS TO YOUR QUESTIONS: EXPLORE OUR FAQ SECTION
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FREQUENTLY ASKED QUESTIONS (FAQ)

Find answers to commonly asked questions about our company, products, services, and more. Our comprehensive FAQ section provides valuable insights and information to help you make informed decisions and navigate through any queries you may have. Discover everything you need to know in our FAQ page
 

Logistics and Delivery

  • Q Do you offer expedited shipping options?

    A Yes, we offer expedited shipping options for urgent orders. Please contact our sales team for more information on expedited shipping rates and delivery timelines.
  • Q Can I track the status of my shipment?

    A
     Yes, we provide tracking information for your shipments. Once your order is shipped, we will provide you with the tracking number and instructions on how to track your package.
  • Q What should I do if there is damage or loss during shipping?

    A In the rare event of damage or loss during shipping, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue and ensure a satisfactory resolution.
  • Q Can you arrange shipping and logistics for international orders?

    A Yes, we have experience in handling international shipping and can arrange the logistics for your orders. We work with reliable shipping partners to ensure safe and timely delivery.
  • Q What is the estimated delivery time for your products?

    A The estimated delivery time depends on factors such as product availability, quantity, and shipping destination. Our sales team will provide you with a delivery timeline once your order is confirmed.
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We are excited to establish a close partnership with you! Whatever your needs may be, we are dedicated to providing you with high-quality steel products and top-notch services.

Please fill out the form on the right to get in touch with us, and our professional team will get back to you promptly. Let's embark on a new journey of collaboration and create a brighter future together!
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Our company has approved ISO 9001 quality and other management system certification. Shaping a Stronger Tomorrow: Unleash the Potential of Carbon Steel

CONTACT

  508, foreign trade building, No. 1862 Gaokexi Road, Pudong New District, Shanghai, China
Email: jhhservice@jianghehai.cn
Whatsapp: +86 18913293268
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