jhhservice@jianghehai.cn              + 8618913293268             508,foreign trade building,No. 1862 Gaokexi Road,Pudong New District,Shanghai,China
English
ANSWERS TO YOUR QUESTIONS: EXPLORE OUR FAQ SECTION
Home / News / FAQ / Technical Support and After-Sales Service

FREQUENTLY ASKED QUESTIONS (FAQ)

Find answers to commonly asked questions about our company, products, services, and more. Our comprehensive FAQ section provides valuable insights and information to help you make informed decisions and navigate through any queries you may have. Discover everything you need to know in our FAQ page
 

Technical Support and After-Sales Service

  • Q What should I do if I have a general inquiry or need further assistance?

    A For any general inquiries or if you require further assistance, please contact our customer service team. We are here to help and ensure your satisfaction with our products and services.
  • Q Can I get assistance with product installation or maintenance?

    A Our technical support team can provide guidance and assistance with product installation and maintenance. Please reach out to us with your specific requirements, and we will be glad to assist you.
  • Q Can you provide product documentation, such as specifications and user manuals?

    A Yes, we provide comprehensive product documentation, including specifications, user manuals, and technical datasheets. These documents are available upon request or can be downloaded from our website.
  • Q What should I do if I have a warranty claim or product-related concern?

    A If you have a warranty claim or any concerns related to our products, please contact our customer service team with the relevant details. We will work diligently to address your concerns and provide a resolution.
  • Q Do you provide technical support for your products?

    A Yes, we have a dedicated technical support team to assist you with any product-related inquiries or technical issues. Please reach out to our support team for prompt assistance.
UNLOCK YOUR POTENTIAL TODAY
We are excited to establish a close partnership with you! Whatever your needs may be, we are dedicated to providing you with high-quality steel products and top-notch services.

Please fill out the form on the right to get in touch with us, and our professional team will get back to you promptly. Let's embark on a new journey of collaboration and create a brighter future together!
GET IN TOUCH WITH US
Our company has approved ISO 9001 quality and other management system certification. Shaping a Stronger Tomorrow: Unleash the Potential of Carbon Steel

CONTACT

  508, foreign trade building, No. 1862 Gaokexi Road, Pudong New District, Shanghai, China
Email: jhhservice@jianghehai.cn
Whatsapp: +86 18913293268
Copyright © 2023 Jianghehai                    PRIVACY POLICY